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Privacy Policy
Last updated: 28 October 2026
Your privacy matters to us. This policy explains what personal data SkyConfluence collects, how we use it, and how we protect it.
1. Information We Collect
When you use SkyConfluence, we may collect the following:
- Email address — to deliver your report and any related correspondence. If you request the free Glimpse on our quiz page, we also collect your email address, your date of birth, the results shown to you, and the topic you chose. Your date of birth is sent to our server only to calculate your signs; we do not store it. Only the calculated signs (not your date of birth) are sent to Anthropic to write your personal Glimpse, and the written Glimpse is kept in a short-term cache for up to 7 days so it is not written twice. We use your email address to send you the Glimpse and follow-up emails.
- Name — the first name you give for the Glimpse or for the person a reading is for, used only to personalise the text and the emails (it is shared with Anthropic for that purpose).
- Birth data — date, time, and place of birth, used solely to generate your personalised report.
- Payment information — processed entirely by Stripe. We never see or store your card details.
- Usage data — analytics and advertising measurement via Google Analytics 4, the TikTok Pixel and the Meta (Facebook) Pixel (pages viewed, button clicks, quiz and purchase events, approximate location, device and browser information, and the advertising click identifier if you arrive from one of our ads).
2. How We Use Your Information
- To generate and deliver your astrological reading.
- To process your payment via Stripe.
- To respond to support requests or refund claims.
- To send you the free Glimpse and up to four follow-up emails about the full reading. Every email has an unsubscribe link, and you can stop at any time.
- To understand how visitors use our site and to measure and improve our advertising.
We do not sell or rent your personal data. We share it only with the service providers listed in section 5, to run the service.
3. Data Retention
Birth dates entered in the free Glimpse quiz are not stored; the written Glimpse text is cached for up to 7 days and then discarded. Birth data supplied at purchase is retained only as long as necessary to deliver your report and honour our 30-day refund policy, after which it is deleted.
Your email address is retained to allow us to resend your report on request. If you joined our email list, we keep your address and quiz results until you unsubscribe or ask us to delete them. You may request deletion at any time.
4. Cookies and Analytics
We use Google Analytics 4 to understand traffic patterns. You can opt out of GA4 tracking by using the Google Analytics Opt-out Browser Add-on.
We also use the TikTok Pixel and the Meta Pixel. These set cookies or similar identifiers and send information about your visit (such as pages viewed and actions taken) to TikTok and Meta, so we can measure and improve our advertising. You can control advertising cookies in your browser settings and in your TikTok and Facebook ad preferences.
5. Third-Party Services
- Stripe — payment processing. Subject to Stripe's Privacy Policy.
- MailerLite — our email list and marketing emails. Subject to MailerLite's Privacy Policy.
- Resend — delivery of your free Glimpse, your purchased report and receipts.
- Anthropic — our system uses Anthropic's AI language models to write your free Glimpse (from your calculated signs only) and the text of your purchased reading from the birth details you provide.
- TikTok and Meta — advertising measurement through their pixels. Subject to their own privacy policies.
- Google Analytics — anonymised usage analytics. Subject to Google's Privacy Policy.
- Cloudflare — hosting and security. Subject to Cloudflare's Privacy Policy.
6. Your Rights
Depending on your location, you may have rights under GDPR (EU/UK), PDPA (Malaysia), or similar laws, including the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent at any time.
To exercise any of these rights, email us at [email protected]. We will respond within 14 days.
7. Data Security
We use industry-standard security practices including HTTPS encryption across the entire site. Access to customer data is restricted to essential operations only.
8. Children's Privacy
SkyConfluence is not directed at children under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the Service after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy questions or data requests, contact us at [email protected].